Meet Kenya

Kenya, founder, and CEO of (n) = ChΔnge, LLC, is a seasoned certified organizational change management (OCM) professional with over 12 years of experience, successfully leading organizations through complex and challenging business transitions and transformations. Known for her ability to inspire meaning, purpose, and alignment in companies, Kenya has served as a change agent and trusted advisor to executives within Fortune 500 industries, including utilities, retail, and finance as well as healthcare, marketing, education, and social services within for-profit and nonprofit sectors. 

Kenya is proficient in generating change through keen observation of details, perspicacious problem solving, and galvanizing staff to work cohesively, minimizing employee resistance while boosting business agility and maximizing business results. As a change management leader, Kenya has served in a multitude of project environments, working on several projects concurrently as well as within various roles. Areas include reforming company culture, customer experience, workshop facilitation, customer and staff retention specialist, trainer and communications strategist, coach and mentor, trusted advisor, cross-functional team builder, policy and operations developer as well as divisions such as IT modernization, performance and quality improvement and system development, integration and enhancement. She also has significant expertise in strategic planning and leadership, employee engagement, processes efficiency, growth and expansion, and workflow assessments. 

Kenya is a revolutionizer in elevating company cultures. She has a proven ability to leverage solutions to design and implement innovative methods that have led to measurable improvements in both customer and employee satisfaction, cultivate prompt employee adoption, and increase business outcomes. She is a facilitator and builder of cross-departmental teams and driver of change management strategies, improving efficiencies in organizational development and redesign. Measuring and monitoring progress at clearly defined points, Kenya ensures change activities are aligned with business objectives and delivered on time. Kenya empowers all that she encounters through her extraordinaire faculties in coaching and mentoring individuals from all walks of life. She is an expert in streamlining processes to improve efficiency and is an astonishing public speaker and motivator of change.